Terms and conditions.

Last updated 19 Sep 2025.

1. Acceptance of terms

By accessing ampletides.com you agree to be bound by these Terms & Conditions and our Privacy Policy.

2. Services

We provide digital marketing services including social-media management, SEO & SEM, Google Ads, AI marketing consulting and workshops (“Services”).

3. Quotes & proposals

Written quotes are valid for 14 days. Acceptance via email or e-signature forms a binding agreement.

4. Fees & payment

All pricing, deposits, invoicing schedules and late-payment terms are defined in the specific proposal or service agreement you sign for each engagement. Those written agreements override any general information on this website.

5. Cancellations & refunds

Workshops: All workshop bookings (online or in-person) are non-refundable. If you can’t attend, you may transfer your seat to another person or request a one-time date change with at least 72 hours’ notice, subject to availability.

6. Client responsibilities

Provide timely access to accounts, approvals and assets needed to deliver the Services.

7. Intellectual property

Upon full payment, ownership of the final deliverables passes to the client. We retain rights to pre-existing materials, AI prompts, processes and know-how.

8. Confidentiality

Both parties agree to keep confidential information secret except where disclosure is required by law.

9. Warranties & disclaimers

Services are provided with reasonable skill and care. We do not guarantee specific ranking positions or revenue outcomes.

10. Liability

To the extent permitted by law, our total liability is limited to the fees paid in the preceding three (3) months for the specific service that gave rise to the claim.

11. Force majeure

Neither party is liable for delays caused by events beyond reasonable control (e.g., internet outages, natural disasters).

12. Governing law

These Terms are governed by the laws of Queensland, Australia. Any disputes are submitted to the non-exclusive jurisdiction of QLD courts.

13. Contact

All notices must be sent to angelique@ampletides.com or Ampletides Pty Ltd, Caloundra QLD 4551, Australia.